BEIJING – Do the Chinese understand brands better than the U.S.? In some ways, yes. The Chinese interest in American brands, we hope, will help preserve a few. They even rescued Hummer, one not-so-old brand that even I, lover of old brands, would rescue. But one good thing; it isMORE HERE

BRYAN, Ohio – Companies thinking they need a “factory tour” imagine frightening things, including expensive liability insurance, nightmarish staffing costs and other annoying things like fans who love your products. Yes, we do hate those people who love our products! How annoying! We take a different view. Product tours areMORE HERE